Bold Predictions for UX in 2019

As a design strategist, I sometimes feel like people expect me to predict the future. While that’s not really a core part of what I do, I decided to give it a go with nine predictions about the state of User Experience in 2019.

  1. Designers don’t know what we should call ourselves.
  2. Designers who know how to code will insist that designers should code.
  3. Designers who don’t code will roll their eyes.
  4. User Stories will specify the solution, rather than the problem.
  5. Agile releases will have scope and release date defined prior to planning.
  6. Designers will rant about diversity and inclusion on Twitter without testing accessibility on their products.
  7. Flat design will be slightly less flat.
  8. Design tools will work together seamlessly, except for every time Sketch updates.
  9. Design tools will enable much richer interactions which will still feel awkward and foreign.

What are your predictions for the year ahead?

On Marginal Thinking

“If you need a machine and don’t buy it, then you will ultimately find that you have paid for it and don’t have it.”

Henry Ford

‘What would be the best way for us to serve our customers?’

The right way to look at this new market was not to think, “How can we protect our existing business?” Instead, Blockbuster should have been thinking: “If we didn’t have an existing business, how could we best build a new one? What would be the best way for us to serve our customers?” Blockbuster couldn’t bring itself to do it, so Netflix did instead.

“How Will You Measure Your Life?” by Clayton M. Christensen, James Allworth, Karen Dillon

Dave Gray, Liminal Thinking

Book cover of Liminal Thinking by Dave Gray

“Most boundaries are convenient fictions. What divides the people who are “on” a team from those who are not? What separates one company department or division from another, or an employee from a customer? Boundaries give life structure, which makes us comfortable. But they can also be shifted, rethought, reframed, and reorganized.”

Excerpt From: Gray, Dave. “Liminal Thinking.”

Nir Eyal, What do you do when someone ‘steals’ your amazing idea?

Most of the bad startup ideas I hear are bad not because they’re under threat of someone’s stealing the idea, but because the founder doesn’t know what he or she doesn’t know.

What do you do when someone ‘steals’ your amazing idea? – InVision Blog
By Nir Eyal on

Evernote Cuts the Only Killer Feature It Had Left

Evernote emailed me today to let me know that they are going to limit free accounts to only 2 devices.

Evernote announces a feature cut for free members.

This is a real bummer as I’ve been an Evernote fan for a very long time. In the last few years, several strong competitors have emerged, not least of which is the free iOS Notes app that ships with every device Apple sells. I’ve stayed with Evernote because they got one important thing right early on – ubiquity. It didn’t matter where I was or what device I was using, I knew I could get my ideas in and out of Evernote. Continue reading “Evernote Cuts the Only Killer Feature It Had Left”

The Failure of the Segway

Critics jumped on the dorky aspect and the high price, but those weren’t the dooming factors. Early adopters often put up with cost and ridicule for innovations that meet real needs. But no one needs a Segway.

Erika Hall, Just Enough Research

Thought this was a great point, especially on this, the eve of the alleged iWatch.