Research shows that whatever the outcome, whether we succeed or we fail, people with high expectations tend to feel better. At the end of the day, how we feel when we get dumped or win an award depends mostly on how we interpret the event.
Here’s a quick thought experiment to try out at your next design studio: Design a product made to bore, aggravate or offend your customers.
Now compare these anti-designs to your actual offering. How similar are they to each other?
It’s Monday and I’m doing my weekly strategic planning. This starts with me writing down 10 goals that, if accomplished in the next 12 months, would be beyond amazing. But there’s been something missing lately from my goal setting.
Since most of my goals are for the benefit of the people I love and care about, I like to share that goal with them in the form of a promise. For example, I’m not just trying to pay off all of my debt for the fun of it. I’m paying off debt so I can do a better job of saving for my child’s education.
So to make this goal more real and to help me hold myself accountable, I’m making a promise to my son that I will be debt-free within 12 months. I’m also telling him the specific steps I’ll be taking, and why this is important to me.
It can be tough to share your goals with people because of the fear of failure. But I find that when I share my goals with the people who matter, they tend to support and encourage me along the way. That support and accountability helps carry me through when the going gets tough.
So this is my challenge to you: write a note to the person most involved in your goal explaining why you want to achieve the goal and what you’re going to do to succeed. While you’re at it, why not tell them the things they can do to help keep you on track? You’ll soon see that your goals are much easier to achieve when you have the people you love cheering you on.
Listened to this amazing episode of the Accidental Creative Podcast this morning about a toxic ingredient that’s been sapping energy from a project I’m working on.
Todd talks about how we tend to want to revisit decisions over and over, which keeps us from making any real progress.. Have a listen and let me know what your think.
In the May 2013 edition of HBR, Robert G. Eccles and George Serafeim demonstrate the need for companies to incorporate environmental, social and governance (ESG) into their core strategic innovation initiatives.
At MX Conference 2013, “triple bottom line” was an idea that came up repeatedly. I thought at the time that companies seeking to show performance in terms of profit, people and the planet are bound to venture into misguided efforts. Simply slapping a layer of ESG initiatives doesn’t make a corporation not-evil. And as Eccles and Serafeim show, the increased cost of these efforts will diminish financial performance over time because of the increased cost.
The only exception is for companies that treat ESG as a core part of their innovation work. Firms that make strategic decisions to sensibly innovate their businesses in ways that incorporate ESG will improve their triple bottom line, while most companies are sure to abandon their ESG efforts as they fail to realize return on the investment. I hate to be cynical, but ESG is sure to wind up like every sitcom that added a kid as their ratings faltered.
Free advice: When naming your product, say it out loud several times to see if it still sounds good.
Jeff Gothelf has a great writeup about how to make remote design work (assuming remote work fits with your company culture).
I have always liked radial menus, but found them a bit awkward on mouse-driven systems. I like the way C-Swipe makes good ergonomic sense, allowing the user to activate menus with the device held in one hand. Check out the proposal and let me know what you think.
Just re-read A Brief Rant on the Future of Interaction Design by Bret Victor. It makes my brain ache with longing for a future where we break away from “pictures under glass.”